REFUND POLICY

1. Overview Viral Bundle Store sells digital products (downloads, templates, courses, graphics, etc.). Because digital goods are delivered instantly and cannot be returned in the same way as physical goods, this Refund Policy explains when refunds or exchanges are available and how to request them.
2. Eligibility for Refunds

• Digital products are generally non-refundable once download access or product files have been delivered or access granted.
• Refunds may be considered, at our sole discretion, when:
  • The product is defective, corrupted, or materially different from its description; or
  • You were charged in error (duplicate charge, incorrect amount); or
  • You can show you never accessed or downloaded the product and request cancellation promptly.
• Requests based on change of mind, buyer’s remorse, or inability to use the product on your device are not eligible except where a product’s page explicitly states a satisfaction or money-back guarantee.

1. Timeframe

• Refund requests must be submitted within 14 days from the date of purchase unless a longer period is specified on the product page or required by local consumer protection laws.

1. How to Request a Refund

• Email support@viralbundlestore.com (or replace with your support email) with:
  • Order number, purchaser name, email used, product name, purchase date, and a clear reason for the request.
  • Attach screenshots or files demonstrating defects or error messages where applicable.
• We will acknowledge receipt within 3 business days and investigate. Resolution typically occurs within 7–14 business days after receiving required information.

1. Partial Refunds, Replacements, and Credits

• We may offer a full refund, partial refund, replacement file, account credit, or an alternative product as appropriate.
• If a replacement or fix is provided and resolves the issue, a refund may be denied.

1. Unauthorized Charges and Chargebacks

• If you dispute a charge with your bank or payment provider before contacting us, we may suspend your account and access to purchased products pending investigation.
• Reversing a charge (chargeback) without first contacting us may result in permanent account suspension and/or legal action. If a chargeback is reversed in our favor, access and fees may be reinstated.

1. Exceptions & Special Cases

• Subscription products: Cancellation stops future recurring billing. Refunds for already billed subscription periods will follow the rules on the subscription product page or local law.
• Bundles: Refunds for bundles may be partial if only some items are defective or unused; refunds will reflect the value of returned items.
• Promotional or heavily discounted items: Refund eligibility may be limited as stated in the offer terms.

1. Legal Rights

• This policy does not affect any statutory rights you may have under consumer protection laws in your jurisdiction. Where local law mandates a longer refund period or other protections, those laws apply.

1. Changes to This Policy

• We may update this Refund Policy at any time. Material changes will be posted on the Site with an updated effective date.

1. Contact For refund requests or questions: support@viralbundlestore.com (replace if different) or [Insert mailing address if applicable].

Replace placeholders with your contact details and consider legal review to ensure compliance with applicable laws.